At QuickDealMart (https://quickdealmart.in/), we strive to ensure customer satisfaction with every purchase. This Refund & Return Policy outlines the conditions under which returns, replacements, and refunds are processed.

1. Return Eligibility

You may request a return or replacement under the following conditions:

  • The product is damaged, defective, or incorrect upon delivery
  • The request is raised within 48 hours of delivery
  • The product is unused, in its original condition, and includes all original packaging, tags, and accessories

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Used or damaged products not caused during delivery
  • Products without original packaging or tags
  • Items marked as non-returnable or final sale
  • Personal care or hygiene-related products (if applicable)

3. Return Process

To initiate a return:

  1. Contact us through the Website with your order details
  2. Provide proof such as images or videos of the issue
  3. Our team will review and approve the request

Once approved, return instructions will be provided.

4. Refund Policy

  • Refunds will be processed only after the returned product is received and inspected
  • Approved refunds will be credited within 5–7 business days

Refund Modes:

  • Prepaid Orders: Refunded to the original payment method
  • Cash on Delivery (COD): Refunded via bank transfer or store credit

5. Replacement Policy

  • If eligible, we may offer a replacement instead of a refund
  • Replacement is subject to product availability

6. Cancellation Policy

  • Orders can be canceled before they are shipped
  • Once shipped, orders cannot be canceled

7. Shipping Charges

  • Return shipping charges may be borne by the customer unless the product is defective or incorrect
  • Original shipping charges (if any) are non-refundable

8. Delayed or Missing Refunds

If you have not received your refund within the specified time:

  • Please check your bank account or payment method
  • Contact your payment provider
  • If the issue persists, contact us through our Website

9. Contact Information

For return or refund requests, please contact us at:

📍 Address:
BMC Building No. 4
Above Shive Sena Office
Near Mushafir Khana
Masjid Bander West
Mumbai, Maharashtra – 400003
India

🌐 Website: https://quickdealmart.in/